Nicholas Carr has predicts that the IT department is dead
While online today looking through my normal RSS feeds I found an article from Slashdot where CmdrTaco has reported that Nicholas Carr’s new book claims that the IT department is dead. There is quite a lot of discussion on the topic on Slashdot (link below).
I don’t think the IT department is going anywhere. IT users are far too used to being able to call someone and get there problems sorted out quickly. Yes outsourcing IT is the latest craze but I think a lot of companies that have gone down this path are now finding out that it’s not all bells and whistles like the presentation made it look. Big applications can benefit from outsourcing but nothing can manage the day to day issues like a local IT department.
There is also an argument that outsourcing companies are only involved when there is a problem where local IT departments practice prevention rather than just cure.
What do you think?
